Software and business process consultant located in Toronto and Huntsville, Ontario, Canada   
 

 

RESUME

Douglas A. Banwell

Employment History
1999 – present
Freelance PC Software and Business Processes Consultant
Working mostly in the legal industry, I automate office processes using Microsoft Office applications and other software. This frequently involves managing the conversion of existing systems and processes, including data conversion, training and rollout of new procedures and troubleshooting.

1995 – 1999
Software Trainer
Manpower Temporary Services
I conducted software training sessions instructing Manpower employees in Windows, Word, Excel, Lotus Notes and call center phone systems. I trained in small groups, using Manpower’s proprietary computer assisted courses.

1995 – 1999
Freelance Musician
I play saxophone, flute, clarinet and piano and made a living as a professional jazz musician in Toronto during these years. I still play whenever I can.

1991 – 1995
Communications Assistant to The Hon. Dave Cooke,
Ontario Minister of Education and Training, Chair of Management Board Secretariat
Working on political staff at Queen’s Park, I did press liaison work as well as speech writing for Minister Cooke as well as other provincial cabinet ministers who were speaking about issues which were the purview of Minister Cooke.
I was the Minister’s representative for implementing the first Ministry of Education web site and was responsible for maintenance and content for part of the site.
I also handled direct-mail responses to petitions received by the Minister.

1988 – 1991
Production Manager
Canada Systems Group (now part of Moore Business Forms)
I managed 40 staff at a 24/7 facility that produced microfiche and laser print output for the financial industries and others.

1985 – 1988
Technology Analyst
Canada Systems Group (now part of Moore Business Forms)
I analyzed new technologies and trends in the Direct Mail and microfiche industries.


Education
1981-1983: York University, Toronto, Ontario
Fine Arts Program, Specializing in Jazz Performance

1977 – 1980: Mohawk College, Hamilton, Ontario
Music Program

1972 – 1976: Loyalist Collegiate and Vocational Institute, Kingston, Ontario

References
Available on request